Hotel Royal Hoi An Gallery is committed to protecting the privacy of our customers and website visitors. This policy describes how we collect, use, store, and protect your personal information.<\/p>\n\n\n\n
1. Information We Collect<\/strong><\/h2>\n\n\n\n
We may collect the following types of information:<\/p>\n\n\n\n
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Personal Information<\/strong>: Full name, address, phone number, email address, payment information, passport\/ID details, date of birth, gender, nationality. <\/li>\n\n\n\n
Booking Information<\/strong>: Booking details, stay history, special requests. <\/li>\n\n\n\n
Marketing Information<\/strong>: Marketing preferences, interaction with advertising campaigns. <\/li>\n\n\n\n
Other Information<\/strong>: Information you provide when contacting us, participating in surveys or promotions.<\/li>\n<\/ul>\n\n\n\n
2. How We Collect Information<\/strong><\/h2>\n\n\n\n
We collect your information in various ways, including:<\/p>\n\n\n\n
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Directly from you<\/strong>: When you make a booking, subscribe to newsletters, contact us, or provide information on our website. <\/li>\n\n\n\n
Automatically<\/strong>: When you access our website, we may use cookies and similar technologies to collect data about your website usage. <\/li>\n\n\n\n
From other sources<\/strong>: We may receive your information from partners, travel agencies, or online booking platforms.<\/li>\n<\/ul>\n\n\n\n
3. Purpose of Using Informatio<\/strong><\/h2>\n\n\n\n
We use your information for the following purposes:<\/p>\n\n\n\n
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Providing Services<\/strong>: Processing bookings, providing service details, customer support. <\/li>\n\n\n\n
Improving Services<\/strong>: Analyzing data to enhance our website, services, and customer experience. <\/li>\n\n\n\n
Marketing<\/strong>: Sending promotional information and special offers (if you agree). <\/li>\n\n\n\n
Legal Compliance<\/strong>: Fulfilling legal obligations and resolving disputes.<\/li>\n<\/ul>\n\n\n\n
4. Sharing Information<\/strong><\/h2>\n\n\n\n
We may share your information with:<\/p>\n\n\n\n
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Partners<\/strong>: Companies providing booking, payment, or marketing-related services. <\/li>\n\n\n\n
Authorities<\/strong>: When legally required by government agencies. <\/li>\n\n\n\n
Other Parties<\/strong>: In case of mergers, acquisitions, or asset sales.<\/li>\n<\/ul>\n\n\n\n
5. Information Security<\/strong><\/h2>\n\n\n\n
We implement appropriate security measures to protect your personal information from unauthorized access, use, disclosure, or alteration.<\/p>\n\n\n\n
6. Your Right<\/strong><\/h2>\n\n\n\n
You have the following rights regarding your personal information:<\/p>\n\n\n\n
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Access<\/strong>: Request to view the personal data we hold about you. <\/li>\n\n\n\n
Correction<\/strong>: Request to correct inaccurate or incomplete data. <\/li>\n\n\n\n
Deletion<\/strong>: Request to delete your data (under certain conditions). <\/li>\n\n\n\n
Restriction<\/strong>: Request to limit how we process your data. <\/li>\n\n\n\n
Objection<\/strong>: Object to the use of your data for marketing purposes. <\/li>\n\n\n\n
Withdrawal of Consent<\/strong>: Withdraw your consent to our use of your data (if previously given).<\/li>\n<\/ul>\n\n\n\n
7. Cookies<\/strong><\/h2>\n\n\n\n
We use cookies to collect data about your use of our website. You can manage cookie settings in your browser.<\/p>\n\n\n\n
8. Links to Other Websites<\/strong><\/h2>\n\n\n\n
Our website may contain links to other websites. We are not responsible for their content or privacy policies.<\/p>\n\n\n\n
9. Changes to This Privacy Policy<\/strong><\/h2>\n\n\n\n
We may update this privacy policy from time to time. We will notify you of any significant changes.<\/p>\n\n\n\n
10. Contact<\/strong><\/h2>\n\n\n\n
If you have any questions about this privacy policy, please contact us via:<\/p>\n\n\n\n